R&D has chosen to complete an ISO audit, as a certification will be an advantage when commencing collaborations with many significant customers.

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For several years, R&D has been working with regular processes and procedures for project management and quality assurance and when collaborating with large Danish and international customers. Therefore, it will often be an advantage to have an ISO certification as you have to be authorised before the collaboration can begin.

”This is the primary reason why we chose to complete an audit,” Steen Rosenstand says, CEO of R&D. ”At the same time, this has also been a nice opportunity for us to scrutinise our systems, which is always helpful and we have just received the ISO 9001 certificate.”

Experienced Quality Manager

In order to make the entire certification process and the following maintenance of the systems as professional as possible, R&D chose to employ a Quality Manager. ”Our Quality Manager Lone Gramkow Hansen has several years of experience in quality management, and she has been very useful throughout the entire process,” Steen Rosenstand says.

”Her employment allows us to gather valuable knowledge internally which has a high priority. At the same time, Lone solves consultancy assignments for our customers.”

Prepared for new customers

With the certificate stating that R&D satisfies the demands of the ISO 9001, the company is ready to continue and develop the collaboration with new and prospective customers. ”We have gained a strong position as a supplier for many significant customers in both Danish and international industries such as the aviation industry, the wind industry and the oil and gas industry,” Steen Rosenstand says. ”Now, our opportunity to strengthen that position in the future is even better.”